Are you insured?
We are a fully bonded carpet cleaning service. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to make things right.
Do you recommend carpet protectors and how do they work?
Yes, and some carpet warrantees require re-application of certain protectors after each cleaning. Protectors repel soil and spills making vacuuming more efficient and allow more time to clean up after a spill. I always caution that carpet protectors are not “bullet-proof”.
How do I choose a carpet cleaner?
Always make sure the person actually cleaning your carpet is IICRC certified. Ask the technician for a copy of their “current” certificate before any work is done. Be aware that a business or firm may be certified, but the actual technician doing the work may not be.
Does bigger cleaning equipment provide better results?
No. Always remember that it’s the knowledge of the operator that determines how clean your carpet will be. Be sure the technician in your home has experience, is knowledgeable and carries his IICRC certificate for carpet cleaning.
What method of cleaning do you use?
Most all carpet manufactures recommend hot water extraction, or steam cleaning. Some require this method each year to retain your warranty. We use a truck mounted system, providing you with the most powerful, deep cleaning experience in the area.
Lance Newitt, Owner
Why not hire the owner.
